Terms of service

1. Introduction

Welcome to Eter Nova. These Terms of Service govern your access to and use of eternova.us, including purchases made through our online store.

By visiting our website or placing an order, you agree to these terms and the applicable policies published on our website. If you do not agree with these terms, please do not use the website.

In these terms, “Eter Nova,” “we,” “us,” and “our” refer to the business operating eternova.us. “You” and “your” refer to the website visitor or customer.

2. Online Store

Our website provides information about available blanket products and allows customers to place orders online.

You agree to use the website only for lawful purposes and not to engage in activities that could interfere with the operation, security, or availability of the website.

You must provide accurate and complete information when placing an order or contacting customer support.

3. Product Information

We make reasonable efforts to display product descriptions, photographs, dimensions, materials, colors, and other relevant information accurately.

Actual colors and appearances may vary depending on lighting, device settings, and screen characteristics. Please review the specifications and care instructions provided in each product listing before purchasing.

We reserve the right to correct inaccurate product information, update listings, and discontinue products when appropriate. Such changes will not remove rights that have already accrued to customers under applicable law.

4. Pricing and Payment

Prices and applicable shipping charges are displayed during the shopping and checkout process.

Our standard shipping fee is $5.65 per order. Applicable taxes and other disclosed charges will be presented where required.

Payment must be authorized through an available checkout payment method. We may delay or cancel an order if payment cannot be verified, suspected fraud is identified, or a material error affects the transaction. Where appropriate, we will contact the customer and refund payments for canceled orders.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation acknowledges receipt of your order but does not necessarily mean the order has shipped. We reserve the right to reject or cancel an order where reasonably necessary, including for product unavailability, payment problems, pricing or listing errors, or suspected fraudulent activity.

If payment has been collected for an order that we cancel, we will arrange an applicable refund.

6. Processing and Shipping

Our standard order processing time is 1–2 business days. Estimated shipping transit time is 5–8 business days after dispatch.

These periods are estimates and may be affected by carrier delays, holidays, severe weather, incorrect address information, or other circumstances beyond our reasonable control.

If we cannot ship an order within the promised timeframe, we will provide the required notice and applicable options in accordance with relevant law, including the right to cancel and receive a refund where required.

Please refer to our Shipping Policy for additional details.

7. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the conditions in our Return and Refund Policy.

Customers should contact us before sending back an item to obtain instructions. Return shipping costs, refund eligibility, and refund processing are governed by that policy and applicable law.

Nothing in these terms limits any non-waivable rights available to consumers.

8. Intellectual Property

The website's original text, graphics, branding, layout, and other content are owned by Eter Nova or used with appropriate authorization, unless otherwise stated.

You may view and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected content without prior authorization, except as permitted by law.

9. Third-Party Services and Links

Our website may use third-party payment processors, shipping providers, analytics services, or external links.

Third-party services may be governed by their own terms and privacy practices. We are not responsible for independent third-party websites or services beyond obligations imposed by applicable law.

10. Disclaimer

To the extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation.

Nothing in these terms excludes warranties, remedies, or consumer protections that cannot legally be excluded or limited.

11. Limitation of Liability

To the extent permitted by applicable law, Eter Nova will not be liable for indirect or consequential losses arising from the use of the website where such liability may lawfully be excluded.

Nothing in this section limits liability that cannot legally be limited, including applicable consumer rights or liability arising from fraud or other matters for which exclusion is prohibited by law.

12. Indemnification

To the extent permitted by law, you agree not to misuse the website or violate these terms in a manner that causes unlawful harm to Eter Nova or others.

Nothing in this section requires you to indemnify us for liability that cannot legally be transferred to you.

13. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using our website, you acknowledge that you have been provided access to that policy. Any consent required for optional cookies, tracking technologies, or marketing communications will be handled as required by applicable law.

14. Changes to These Terms

We may update these terms when our website, operations, or legal obligations change.

Revised terms will be published on this page with an updated effective date where appropriate. Changes will apply prospectively unless otherwise required by law.

15. Governing Law

These terms are subject to applicable laws and regulations. Any governing-law or jurisdictional provisions will apply only to the extent permitted by law and will not deprive consumers of mandatory protections available in their place of residence.